Ying Wang
User Experience Intern / The LEGO Group
August 2023-Dec 2023 (Billund, DENMARK)
Conducted qualitative and quantitative user research as part of a team on 5+ User Research projects. Gathered data from 500+ users for 20+ stakeholders. Independently organized and managed user tests of the Chinese market for a global project called 'Build and Talk.' Conducted in-depth interviews with Chinese parents and kids and analyzed the data to enhance digital user experience.
Used Power BI to organize survey data, conduct data cleaning and transformation, visualize data, and generate insightful reports.
Designed and tested prototypes for website, leading 1 focus group workshop with 5+ stakeholders to gather insights and improve UI efficiency and intuitiveness, resulting in a 20% increase in user satisfaction. Presented findings to over 10 stakeholder groups at an Open Exhibition.
Managed website content, ensuring information accuracy.
User Experience Design Intern/ SenseTime
May 2021-Oct 2021 (Beijing, CHIINA)
Designed the entire architecture and User Interface of a gamification community APP for science fiction fans, providing an engaging experience from concept to execution. Collaborated with a cross-functional SCRUM-based team.
Researched, defined, and validated functions through collaboration with Project Managers, developers, and game consultants. Conducted 10+ targeted user interviews and competitor analyses to drive product innovation.
Iterated multiple times to create high-fidelity prototypes for both the mobile APP and desktop website through wireframing, rapid prototyping. Conducted user test with 20+ early adopters, resulting in a 25% increase in user satisfaction.
Prepared 2 Design Requirement Documents for developers. App V1.0 launched in Q4 2021. Collected feedback and insights to inform the rapid iteration of Version 2.0.
User Experience Designer/ Codekid.AI
March 2023- May 2023(Sydney, AUSTRALIA)
Collaborated with game developers to design interfaces and visual identity for an AI-driven children's programming learning program.
Conducted research and participated in formulating product pricing to optimize market positioning and competitiveness.
UX &Product Designer/ ChuangjingXinwei Tech
Jul 2020- Oct 2020(Beijing, CHIINA)
Designed IoT sustainable teaching aids.
Conducted 10+ user interviews and 2 on-site research sessions to gather insights. Defined and prioritized product features and user experience to align with the business vision. Created sketches, storyboards, and user experience maps. Performed usability tests. Implemented improvements, enhanced user experience and streamlined workflows.
Developed 2 interactive physical prototypes using Arduino boards and tested 10+ student users. Receive positive feedback from stakeholders.
EDUCATION
Politecnico di Milano
M.A. | Digital and Interaction Design | Milan
Sep 2021-Dec 2024
University of Technology Sydney
Exchange | IT- Data Analysis| Sydney
Jan 2023-Aug 2023
Beijing Institute of Technology (985/211)
B.A.| Industrial Design|Beijing
Sep 2017-Jul 2021
National Taipei University of Technology
Exchange| Interaction Design| Taipei | Sep 2019-Jan 2020
Awards& Exhibition
Milan Design Week: Space Design for New Human Beings
Featured in Focus Magazine May 2022 issue
Milan | Jun 2022
Focus Live 2022
Award PREMIO FOCUS
Milan | Nov 2022
IDA Design Awards
Bronze Winner | 2020
Modern Sky Young Blood Plan
Champion | | 2020
TOOLS and Skills
Figma/Sketch/Axure/PowerBI
Adobe AI/PS/ID/PR
C/HTML/CSS/Webflow/Framer
User Journey Mapping/Insights
Wireframes/Prototypes
Information architecture
Heuristic Evaluation
User Testing/Responsive Design
Data Analysis/Data Visualization
Accessibility Design
Project Management
Agile Methodology
Service Design
System & Strategy
Innovation Strategy
Languages
English (C1)
Mandarin (C2)